Privacy policy

Last updated: November 2026

Who we are

This website is run by Cornwall and Stevens Ltd ("we", "us"). We are responsible for the personal information you give us through this site. You can contact us about your data at info@cornwallandstevens.com.

Registered office address and company number to be added.

What we collect

When you send an enquiry through our quote form we collect your name, email address and the details you give us about your consignment. If you email us, we keep that email and our replies.

Why we use it

We use your information to reply to your enquiry, prepare a quotation and, if you go ahead, to arrange customs clearance and delivery. Our lawful basis is taking steps at your request before entering into a contract, and then performing that contract. Where the law requires us to keep customs and tax records, we do so to meet that legal obligation.

Who we share it with

We only share your information where we need to in order to move your goods: for example with HMRC, port and terminal operators, hauliers and warehouses. Our website is hosted by Squarespace. We never sell your information.

How long we keep it

Enquiries that do not lead to work are deleted within 12 months. Records of shipments we handle are kept for at least four years, as HMRC requires for customs records, and up to six years for our accounts.

Your rights

You can ask to see the information we hold about you, ask us to correct or delete it, or object to how we use it. Email us and we will reply within one month. If you are unhappy with how we have handled your data, you can complain to the Information Commissioner's Office at ico.org.uk.

Cookies

Squarespace sets a small number of cookies that the website needs to work. We do not use advertising cookies.